Accessibility

Tubi's Accessibility Statement

Tubi's Commitment to Accessibility

At Tubi, we are committed to making our content accessible to all users, including those who require closed captions and described video or audio descriptions for an optimal user experience. We support the Accessible Canada act in its aim to create a barrier free Canada for persons with disabilities.

Feedback Process and Contact Methods

We welcome all feedback about Tubi's accessibility features, such as audio descriptions, captions, or other assistive features, as well as reports of any accessibility issues you encounter when using Tubi. We are committed to reviewing your messages, taking your feedback into consideration and making the necessary improvements for meeting your accessibility needs. You can share your comments anonymously or include your name and contact information. However, acknowledgement and response can only be provided where contact information is provided.

Accessibility feedback or requests for a copy of Tubi's Accessibility Plan or a description of its feedback process in an alternate format may be submitted through the following channels:

Online contact form: Accessibility Feedback Process – https://tubitv.com/accessibil ity/feedback
Email: accessibility@tubi.tv
Telephone: (415) 504-3505
Regular mail: 201 3rd Street, San Francisco, CA 94103

Person responsible for receiving accessibility feedback: Manager, Customer Experience.

Personal information provided through Tubi's accessibility feedback process will remain confidential unless the individual consents to disclosure, subject to applicable law.

Tubi's Accessibility Plan

Effective Date: May 30, 2025
Tubi, Inc. ("Tubi") is dedicated to becoming a barrier-free organization. We have created and begun implementing our initial accessibility plan ("Accessibility Plan"), as detailed below, in accordance with the Accessible Canada Act ("ACA")

Table of Contents

Executive Summary
Principles
Commitment to Accessibility
General
Consultations & Audits
Key Areas of Focus:
1. Employment
2. The Built Environment
3. Information and Communication Technologies
4. Communication, other than ICT
5. The procurement of goods, services and facilities
6. The design and delivery of programs and services
7. Transportation
Regulatory Conditions
Conclusion

Appendix A: Accessible Canada Act – Section 6

1. Executive Summary
In 2019, the Accessible Canada Act was enacted by the Parliament of Canada to identify, remove, and prevent barriers to accessibility in federally regulated entities. Tubi has created this document to align with the requirements of the ACA through the development and publication of accessibility plans, progress reports and a feedback processes, and by working toward identifying and removing barriers for our users and employees. As an organization that operates within and provides services in Canada, Tubi is dedicated to fostering a diverse, inclusive, and accessible user base. This includes efforts related to equity and inclusion, which are championed at the highest levels of leadership. The organization is committed to creating an environment where individuals, including employees, viewers, and business partners, can thrive without facing accessibility-related barriers. This Accessibility Plan outlines Tubi's current initiatives to promote accessibility in our services and workplace and presents our ongoing strategies for continuous improvement. This plan is a dynamic document that will evolve based on stakeholder feedback and the evolving needs of our users and employees.

2. Principles
Tubi's Accessibility Plan is based on the following principles, as well as the principles of the ACA (see Appendix A):
Access: People with disabilities should have comparable access to entertainment content and employment opportunities.
Inclusivity: Accessibility will be integrated into our technology, policies and workflows.
Ongoing Improvement: We will regularly assess the needs of our consumers and employees; track our progress; and adapt to new insights, standards and feedback.

3. Commitment to Accessibility
Our commitment to accessibility is reflected in our existing policies and practices, including our Standards of Business Conduct, which reflects our commitment to providing a workplace with equal opportunity, no discrimination and no harassment. We want every qualified candidate to have the opportunity to apply to Tubi. Diversity is important to us, and we are committed to providing equal opportunities to all of our applicants and employees. Tubi is also committed to providing an accessible user experience. Tubi encourages its users to provide any feedback or concerns through our anonymous feedback form or our accessibility email address, as provided below. This feedback is used to identify barriers and provide solutions to improve the accessibility of our services, as described in this Accessibility Plan.

4. General
Tubi welcomes feedback on this Accessibility Plan and barriers experienced by users. We have designated our Manager, Customer Experience to receive feedback, as well as request an alternate formats of this Accessibility Plan and/or a description of our feedback process. If you provide feedback to Tubi, your personal information will remain confidential unless you consent to the disclosure of your personal information. We welcome anonymous feedback. However, acknowledgment and response can only be provided where contact information is provided.
Online Contact Form: Accessibility Feedback Process https://tubitv.com/acc essibility/feedback
Email: accessibility@tubi.tv
Mailing Address: 201 3rd Street, Floor 12, San Francisco, CA 94103

5. Consultations & Audits
Tubi's commitment to accessibility is long-standing. Beyond feedback received directly from users through our feedback process, in 2022, Tubi completed two audits and a user engagement study with the help of an accessibility consulting company, whereby Tubi was able to receive feedback from disabled users on our accessibility features and functionalities. Tubi conducted a second internal accessibility audit in 2023. This information is used to address and remove barriers in our products. Tubi engaged another third-party consulting company to conduct an audit of the children's video platform in 2025 (the "Audit"). The Audit used a test platform to help evaluate Tubi's adherence to the WCAG 2.1 Level AA standards. Tubi is currently in the process of planning another user survey, to be completed within the next six to nine months, consulting with a larger group of our disabled users to identify and prioritize any barriers to our content and technology.

6. Key Areas of Focus
Set out below are Tubi's objectives and actions relating to key areas of focus.

A. Employment
Objective: Foster an inclusive workplace that supports and accommodates employees and employment candidates.
Actions:
Tubi offers accommodations for job applicants and candidates and encourages all employees to raise accessibility-related concerns through their managers and human resources.
Tubi is committed to adhering to and enforcing its obligations under employment standards legislation.

B. The Built Environment
Objective: Ensure that all physical offices comply with applicable accessibility requirements.
Actions:
Tubi is committed to adhering to and enforcing its obligations under local requirements.
Note: Tubi does not operate physical offices in Canada and is a mostly remote company.

C. Information and Communication Technologies (ICT)
Objective: Ensure that Tubi technology and platforms are accessible to all users, including those using assistive technologies. Ensure that employees have access to accessible technological equipment or software as needed.
Actions:
Implement updates to the Tubi platform in accordance with the Audit by June 30, 2026.
Continue annual audits of the Tubi platform and content and implement necessary changes.
Integrate accessibility considerations into the Tubi technology lifecycle and prioritize accessible design in development.
Continue offering training to management, employees and customer support agents to increase awareness of accessibility issues and understand how best to resolve accessibility concerns from employees and users.

D. Communication (Other Than ICT)
Objective: Communicate with users and employees in accessible ways.
Actions:
Provide alternative formats of policies and feedback.
Ensure that inclusive and clear language is used in all policies.
Train support teams in accessible communication.
Train managers and HR in accessible communication.

E. Procurement of Goods, Services, and Facilities
Objective: Integrate accessibility criteria into procurement practices.
Actions:
Continue requiring partners and vendors to comply with applicable accessibility regulations and laws and promote accessible solutions.

F. Design and Delivery of Programs and Services
Objective: Ensure users can access and enjoy Tubi content and features on Tubi platforms.
Actions:
Offer closed captioned and audio descriptive content.
Implement accessible sign-in and search. Expand accessible playback features.
Engage users with disabilities for feedback.
Consider accessibility in the design and implementation of new features and functionalities.

G. Transportation
*Note: Tubi does not operate or provide transportation services to employees or customers in Canada.

7. Regulatory Conditions
Tubi is not currently subject to any regulatory conditions under the following headings:

Conditions imposed under section 9.1 of the Broadcasting Act that relate to the identification and removal of barriers and the prevention of new barriers;
Orders made under subsection 9(4) of the Broadcasting Act that relate to the identification and removal of barriers and the prevention of new barriers;
Regulations made under subsection 10(1) of the Broadcasting Act that related to the identification and removal of barriers and the prevention of new barriers.

8. Conclusion
This Accessibility Plan will be reviewed and updated at least every three years.
Annual progress reports will be published publicly on our website and available in accessible formats.

Appendix A: Accessible Canada Act – Section 6
In the preparation of this Accessibility Plan, Tubi took into account the principles set forth in Section 6 of the Accessible Canada Act:

a. all persons must be treated with dignity regardless of their disabilities;

b. all persons must have the same opportunity to make for themselves the lives that they are able and wish to have regardless of their disabilities;

c. all persons must have barrier-free access to full and equal participation in society, regardless of their disabilities;

d. all persons must have meaningful options and be free to make their own choices, with support if they desire, regardless of their disabilities;

e. laws, policies, programs, services and structures must take into account the disabilities of persons, the different ways that persons interact with their environments and the multiple and intersecting forms of marginalization and discrimination faced by persons;

f. persons with disabilities must be involved in the development and design of laws, policies, programs, services and structures; and

g. the development and revision of accessibility standards and the making of regulations must be done with the objective of achieving the highest level of accessibility for persons with disabilities.

Accessibility Progress Report

Prepared under the Accessible Canada Act and applicable CRTC Accessibility Reporting Regulations

Reporting period: May 31, 2025 – May 31, 2026
Initial Accessibility Plan effective date: May 30, 2025
Publication date: May 28, 2026
Prepared by: Tubi, Inc.

1. General
This Accessibility Progress Report applies to Tubi, Inc. (Tubi) and has been prepared in accordance with the Accessible Canada Act (S.C. 2019, c. 10), the Canadian Radio-television and Telecommunications Commission Accessibility Reporting Regulations and Accessible Canada Regulations. This report provides an update on Tubi's progress in identifying, removing and preventing accessibility barriers for users, employees, candidates and business partners in Canada.

Tubi is dedicated to becoming a barrier-free organization. Tubi created and began implementing its initial Accessibility Plan, effective May 30, 2025, to align with the Accessible Canada Act through the development and publication of accessibility plans, progress reports and a feedback process.

Tubi has a process for receiving and responding to accessibility feedback, including feedback on how Tubi services are delivered to persons with disabilities. Tubi welcomes anonymous feedback. However, acknowledgement and response can only be provided where contact information is provided.

Accessibility feedback or requests for a copy of Tubi's Accessibility Plan or a description of its feedback process in an alternate format may be submitted through the following channels:

Online contact form: Accessibility Feedback Process – https://tubitv.com/accessibil ity/feedback
Email: accessibility@tubi.tv
Telephone: (415) 504-3505
Regular mail: 201 3rd Street, San Francisco, CA 94103

Person responsible for receiving accessibility feedback: Manager, Customer Experience.

Personal information provided through Tubi's accessibility feedback process will remain confidential unless the individual consents to disclosure, subject to applicable law.

2. Executive Summary
Tubi's Accessibility Plan is grounded in three core principles: access, inclusivity and ongoing improvement. Tubi aims to provide persons with disabilities access to entertainment content and employment opportunities; integrate accessibility into technology, policies and workflows; and regularly assess user and employee needs, track progress and adapt to new insights, standards and feedback.

Since developing its Accessibility Plan, Tubi has taken or continued several steps to support accessibility across its services and workplace. Key progress and active initiatives include:

Maintaining a public accessibility feedback process through an online form, dedicated email address and mailing address.
Designating the Manager, Customer Experience to receive accessibility feedback and requests for alternate formats.
Using feedback from users, audits and user engagement studies to identify barriers and prioritize accessibility improvements.
Engaging a third-party consulting company to conduct an Accessible Usability study with Tubi users with disabilities.
Planning further studies on a regular cadence to continue consulting groups of Tubi users with disabilities to ensure ongoing improvement.
Ongoing work to implement updates to the Tubi platform in accordance with user feedback and testing done in 2025 and early 2026.
Continuing accessibility training for management, employees and customer support agents to increase awareness of accessibility issues and improve resolution of accessibility concerns.

This Progress Report summarizes Tubi's status and next steps in the key areas identified in the Accessibility Plan: employment; the built environment; information and communication technologies; communication other than information and communication technologies; procurement of goods, services and facilities; design and delivery of programs and services; and transportation.

3. Status of Progress in Key Areas
This section aligns with the key areas outlined in Tubi's Accessibility Plan. It summarizes progress to date, ongoing work, learnings and next steps. Tubi's work is cross-functional and may involve Customer Experience, Product, Engineering, Design, Content Operations, Human Resources, Procurement, Legal, Regulatory and other teams as appropriate.

Employment
Objective: Foster a workplace that supports and accommodates employees and employment candidates and continually works to enhance its inclusivity and accessibility.