The Shelbourne

Staff receive training in etiquette and grooming, there's a celebrity arrival and the kitchen prepare a fine dining banquet for 120 food experts.

The hotel security team prepare for the arrival of European Head of State, Angela Merkel and The Irish Rugby Team check in to prepare for match day.

It's St Patrick's weekend one of the busiest of the year and the start of the tourist season in Ireland. As usual every detail is discussed and agonised over.

A guest requests some help with his wedding proposal by asking hotel staff to fill a room with white roses. Will his girlfriend say yes?

The hotel is starting a multimillion refurbishment of the bedrooms. The builders have 5 days to completely gut and refit 8 bedrooms ready for an inspection by hotel managers.