The Hotel
Channel 4 cameras are returning to Torquay to follow the latest exploits of calamitous hotelier, Mark Jenkins. It’s two years since Manager Mark was forced to sell his own hotel, the Grosvenor. Now he’s back in town for one summer season only, in the new role of entertainments manager at the struggling family-run Cavendish. And despite his track record Mark’s confidence is undented: "If someone said to me tomorrow we'd like you to be prime minister, I wouldn't really know what I was doing - but I'd have a go!" Now it’s owners husband and wife Vicky and Andy taking on the unenviable challenge of managing Mark – who hasn’t had a boss for 30 years - in the hope that his trademark brand of holiday sparkle can put their down at heel hotel back on the map. “The Cavendish is a bit like the Titanic. They’ve hit the iceberg and water is coming in. It’s only a matter of time before it sinks…that’s what my job is…I’m saving the Titanic.” Madness and mayhem are guaranteed as, with the help of trusted friend and former colleague Alison, Mark goes all out to revive his own reputation and the fortunes of the Cavendish - before summer is out.
Starring:Mark Jenkins
Directed by:Simon Dickson
Season 3
S03: E01 - the Wedding
Another summer season has started at The Grosvenor in Torquay. Mark decides to make new ways forward for the hotel by attracting posher guests through the aid of special events. Reservations manager Alison is not convinced but is soon swept along in his maverick mission.
S03: E02 - Party Night
As Mark tries to bring the hotel upmarket he decides to invite a former AA Chief Hotel Inspector. With the hotel inspectors high standards and The Grosvenor currently failing on all accounts; the inspector couldn't have chosen a worse time to visit.
S03: E03 - Employee of the Month
Mark plans to launch a new 5-star breakfast, with his investment on a new gourmet sausage as the main attraction. Meanwhile, a stag party from Bristol are checking into the hotel.
S03: E04 - Pool Party
Mark and events manager Christian are still on the hunt for the strippers, for the hotels event of the season – Ladies' Night. Meanwhile, the former hotel inspector returns to check on the efforts to upgrade the hotel.
S03: E05 - Coach Party
Mark attempts to broaden The Grosvenor's horizons and attract new guests with an Indian themed night, with Indian singing and an Indian feast. Meanwhile, the hotel has some important guests, Indian millionaire Gulu and his daughter Dibna.
S03: E06 - Singles Night
Mark decides to get tougher on his staff management, and informs events manager Christian that it is about time that he has to become more cost-conscious. Tensions begin to rise when Mark finds out that Christian has made the decision to give the wedding couple the two most expensive things on the menu: duck a l'orange and pink Cava. Mark finally decides to take decisive action and asks to talk to Christian, but their meeting takes an unexpected turn.
S03: E07 - the Inn
Mark has come to the decision that he is going to sell the hotel. Meanwhile, the reservations manager Alison's favourite family, the Fountains, make a return visit.
S03: E08 - Best of British
Although Mark has put the hotel up for sale, the doors are still open and the staff still have their jobs, but Mark is looking for a buyer before the summer comes to an end. Meanwhile, Mark asks reservations manager Alison to step into his shoes and run the hotel. Alison is far from convinced but agrees to do it 'on a trial basis'.
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